Today’s post was written by Kirk Koenigsbauer, corporate vice president for the Office team.

1. Microsoft Teams Won't Work On Mac
2. Microsoft Teams Does Not Work On Mac Air
3. Microsoft Teams Microphone Not Working On Mac

Today, at an event in New York City, we announced Microsoft Teams—the new chat-based workspace in Office 365. Microsoft Teams is an entirely new experience that brings together people, conversations and content—along with the tools that teams need—so they can easily collaborate to achieve more. It’s naturally integrated with the familiar Office applications and is built from the ground up on the Office 365 global, secure cloud. Starting today, Microsoft Teams is available in preview in 181 countries and in 18 languages to commercial customers with Office 365 Enterprise or Business plans, with general availability expected in the first quarter of 2017.

At Microsoft, we are deeply committed to the mission of helping people and organizations achieve more—and reinventing productivity for the cloud and mobile world is core to our ambition. We built Microsoft Teams because we see both tremendous opportunity and tremendous change in how people and teams get work done. Teams are now more agile and organizational structures more flat to keep communications and information flowing. With Microsoft Teams, we aspire to create a more open, digital environment that makes work visible, integrated and accessible—across the team—so everyone can stay in the know.

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Microsoft Teams delivers on four core promises to create a digital workspace for high performing teams.

Microsoft Teams

Meet the hub for teamwork in Office 365.

Chat for today’s teams

First and foremost, Microsoft Teams provides a modern conversation experience for today’s teams. Microsoft Teams supports not only persistent but also threaded chats to keep everyone engaged. Team conversations are, by default, visible to the entire team, but there is of course the ability for private discussions. Skype is deeply integrated, so teams can participate in voice and video conferences. And everyone can add personality to their digital workspace with emojis, stickers, GIFs and custom memes to make it their own.

A hub for teamwork

Second, Microsoft Teams brings together the full breadth and depth of Office 365 to provide a true hub for teamwork. Word, Excel, PowerPoint, SharePoint, OneNote, Planner, Power BI and Delve are all built into Microsoft Teams so people have all the information and tools they need at their fingertips. Backed by the Microsoft Graph, intelligent services are surfaced throughout the workspace to help with information relevancy, discovery and sharing. Microsoft Teams is also built on Office 365 Groups—our cross-application membership service that makes it easy for people to move naturally from one collaboration tool to another, preserve their sense of context and share with others.

Customizable for each team

Third, since all teams are unique, we’ve invested deeply in ways for people to customize their workspace, with rich extensibility and open APIs available at general availability. For example, Tabs provides quick access to frequently used documents and cloud services. Microsoft Teams also shares the same Connector model as Exchange, providing notifications and updates from third-party services like Twitter or GitHub. Further, we are including full support for the Microsoft Bot Framework to bring intelligent first- and third-party services into your team environment.

Today, we are also announcing the Microsoft Teams Developer Preview program, allowing developers to extend Microsoft Teams. We will have integrations with over 150 partners at general availability—including our early partners Zendesk, Asana, Hootsuite and Intercom. This is the first step in providing the customization users want and the tools and support our developer community will need to integrate with Microsoft Teams.

Security teams trust

Finally, Microsoft Teams provides the advanced security and compliance capabilities that our Office 365 customers expect. Data is encrypted in transit and at rest. Like all our commercial services, we have a transparent operational model with no standing access to customer data. Microsoft Teams will support key compliance standards including EU Model Clauses, ISO 27001, SOC 2, HIPAA and more. And, as customers would expect, Microsoft Teams is served out of our hyper-scale global network of data centers, automatically provisioned within Office 365 and managed centrally, just as any other Office 365 service.

Microsoft Teams joins the Office 365 universal toolkit

Microsoft Teams joins the broadest and deepest portfolio of collaboration applications and services to help solve the diverse needs of people and organizations globally. As we’ve learned from our 85 million active monthly users, all groups have a diverse set of needs when it comes to working together. Office 365 is designed for the unique workstyle of every group and includes purpose-built applications, all deeply integrated together.

• SharePoint provides intranets and content management solutions to more than 200,000 organizations and 190 million people.
• Yammer is the social network for work, enabling cross-company discussions for 85 percent of the Fortune 500.
• Skype for Business provides real-time voice, video and conferencing and hosts more than 100 million meetings a month.
• Office 365 Groups is our cross-application membership service that makes it easy for people to move naturally from one collaboration tool to another.

Turn on Microsoft Teams today

Early private preview customers are seeing benefits in using Microsoft Teams. “Based on our early use of Microsoft Teams in Office 365, we believe it is the digital cockpit we’ve been waiting for,” said Andrew Wilson, CIO of Accenture. With the public preview available today, administrators can enable Microsoft Teams through the Office 365 admin center. Ready to get started—see Microsoft Teams in action in our Microsoft Mechanics video.

—Kirk Koenigsbauer

Frequently asked questions

Q. Which Office 365 plans will include Microsoft Teams?

A. Microsoft Teams is available to Office 365 commercial customers with one of the following plans: Business Essentials, Business Premium, and Enterprise E1, E3 and E5. Microsoft Teams will also be available to customers who purchased E4 prior to its retirement.

Q. What action do Office 365 IT admins need to take to access the preview of Microsoft Teams?

A. To turn on Microsoft Teams, IT admins should go to their Office 365 admin center, click Settings > Services & Add Ins > Microsoft Teams.

Q. When will Microsoft Teams roll out broadly to all eligible Office 365 customers?

A. Microsoft Teams is available in preview to eligible Office 365 commercial customers beginning November 2, 2016. We expect the service to become generally available in the first quarter of calendar year 2017.

Q. What platforms does Microsoft Teams support?

A. Microsoft Teams runs on Windows, Mac, Android, iOS and web platforms.

Q. What level of security and compliance does Microsoft Teams support?

A. Microsoft Teams is expected to be Office 365 Tier C compliant at launch. This broad set of global compliance and data protection requirements includes ISO 27001, ISO 27018, EUMC, SOC 1 Type I & II, SOC 2 Type I and II, HIPAA and FERPA. Microsoft Teams also enforces two-factor authentication, single sign on through Active Directory and encryption of data in transit and at rest.

Q. What trainings are available to help Office 365 admins learn about Microsoft Teams?

A. We have two different trainings currently available for our IT admins. To view the trainings, visit the Microsoft Virtual Academy website. We have a video on Microsoft Mechanics and more information on the Microsoft Teams Tech Community.

The Teams Meeting add-in lets users schedule a Teams meeting from Outlook. The add-in is available for Outlook on Windows, Mac, web, and mobile.

Teams Meeting add-in in Outlook for Windows

The Teams Meeting add-in is automatically installed for users who have Microsoft Teams and either Office 2010, Office 2013 or Office 2016 installed on their Windows PC. Users will see the Teams Meeting add-in on the Outlook Calendar ribbon.

Note

• There are additional considerations if your organization runs both Teams and Skype for Business. Under some circumstances, the Teams add-in is not available in Outlook. See Upgrade from Skype for Business to Teams for details.
• User permissions to execute the Regsvr32.exe file is a minimum requirement for the Teams Meeting add-in to be installed on the computer.
• If users do not see the Teams Meeting add-in, instruct them to close Outlook and Teams, then restart the Teams client first, then sign in to Teams, and then restart the Outlook client, in that specific order.
• If you are using an Office Outlook installation from the Microsoft Store, the Teams Meeting add-in isn't supported. Users who require this add-in are advised to install Click-to-Run version of Office, as outlined in Office on Windows 10 in S mode article.

Teams Meeting add-in in Outlook for Mac

The Teams Meeting button in Outlook for Mac will appear in the Outlook for Mac ribbon if Outlook is running production build 16.24.414.0 and later and is activated with an Office 365 client subscription.​

The meeting coordinates (the Teams join link and dial-in numbers) will be added to the meeting invite after the user clicks Send.

Teams Meeting add-in in Outlook Web App

The Teams Meetings button in Outlook Web App will appear as part of new event creation if the user is on an early version of the new Outlook on the web. See the Outlook Blog to learn about how users can try the early version of the new Outlook on the web.

The meeting coordinates (the Teams join link and dial-in numbers) will be added to the meeting invite after the user clicks Send.

Teams Meeting add-in in Outlook mobile (iOS and Android)

The Teams Meeting button shows up in latest builds of the Outlook iOS and Android app.

The meeting coordinates (the Teams join link and dial-in numbers) will be added to the meeting invite after the user clicks Send.

Teams Meeting add-in in and FindTime for Outlook

FindTime is an add-in for Outlook that helps users reach a consensus on a meeting time across companies. Once the meeting invitees have provided their preferred times, FindTime sends out the meeting invite on the user's behalf. If the Online meeting option is selected in FindTime, FindTime will schedule a Skype for Business or Microsoft Teams meeting. (FindTime will use whichever has been set by your organization as the default online meeting channel.)

Note

If you saved a Skype for Business setting in your Findtime dashboard, FindTime will use that instead of Microsoft Teams. If you want to use Microsoft Teams, delete the Skype for Business setting in your dashboard.

See Schedule meetings with FindTime for more information.

Authentication requirements

The Teams Meeting add-in requires users to sign in to Teams using Modern Authentication. If users do not use this method to sign in, they'll still be able to use the Teams client, but will be unable to schedule Teams online meetings using the Outlook add-in. You can fix this by doing one of the following:

• If Modern Authentication is not configured for your organization, you should configure Modern Authentication.
• If Modern Authentication is configured, but they canceled out on the dialog box, you should instruct users to sign in again using multi-factor authentication.

To learn more about how to configure authentication, see Identity models and authentication in Microsoft Teams.

Enable private meetings

Allow scheduling for private meetings must be enabled in the Microsoft Teams admin center for the add-in to get deployed. In the admin center, go to Meetings > Meeting Policies, and in the General section, toggle Allow scheduling private meetings to On.)

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The Teams client installs the correct add-in by determining if users need the 32-bit or 64-bit version.

Microsoft Teams Won't Work On Mac

Note

Users might need to restart Outlook after an installation or upgrade of Teams to get the latest add-in.​

Teams upgrade policy and the Teams Meeting add-in for Outlook

Customers can choose their upgrade journey from Skype for Business to Teams. Tenant admins can use the Teams co-existence mode to define this journey for their users. Tenant admins have the option to enable users to use Teams alongside Skype for Business (Islands mode).

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When users who are in Island mode schedule a meeting in Outlook, they typically expect to be able to choose whether to schedule a Skype for Business or a Teams meeting. In Outlook on the web, Outlook Windows, and Outlook Mac, users see both Skype for Business and Teams add-ins when in Islands mode. Due to certain limitations in the initial release, Outlook mobile can only support creating Skype for Business or Teams meetings. See the following table for details.

Microsoft Teams Does Not Work On Mac Air

Other considerations

The Teams Meeting add-in is still building functionality, so be aware of the following:

• The add-in is for scheduled meetings with specific participants, not for meetings in a channel. Channel meetings must be scheduled from within Teams.
• The add-in will not work if an Authentication Proxy is in the network path of user's PC and Teams Services.
• Users can't schedule live events from within Outlook. Go to Teams to schedule live events. For more information, see What are Microsoft Teams live events?.

Troubleshooting

If you cannot get the Teams Meeting add-in for Outlook to install, try these troubleshooting steps.

• Ensure all available updates for Outlook desktop client have been applied.
• Restart the Teams desktop client.
• Sign out and then sign back in to the Teams desktop client.
• Restart the Outlook desktop client. (Make sure Outlook isn't running in admin mode.)
• Make sure the logged-in user account name does not contain spaces. (This is a known issue, and will be fixed in a future update.)
• Make sure single sign-on (SSO) is enabled.

If your administrator has configured Microsoft Exchange to control access to Exchange Web Server (EWS), a delegate won't be able to schedule a Teams meeting on behalf of the boss. The solution for this configuration is under development and will be released in the future.

The update history information for version 16.16 and earlier also applies to Office 2016 for Mac, which is also a version of Office for Mac that’s available as a one-time purchase. Older versions up to and including 16.16 can be activated with an Office 2016 for Mac volume license. Microsoft office mac 2011 14.7 7 0.

For general guidance about how to disable add-ins, see View, manage, and install add-ins in Office programs.

Microsoft Teams Microphone Not Working On Mac

Learn more about meetings and calling in Microsoft Teams.