Microsoft No Longer Supporting For Mac

Nov 18, 2019 For example, Office 2016 which was launched in September 2015 will have its mainstream support end in 2020. So, if you don’t cut over to a Microsoft Office subscription by then, it will no longer be supported to connect to Microsoft’s cloud services. The introduction of the 90-day free trial and deeply discounted pricing is done in the hope that this will make life a little easier for people who rely on creative software to make a living, but may be stuck at home without their usual tools, or for students who might not have access to their Affinity apps on their personal devices.

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Office 2010 will reach its end of support on October 13, 2020. If you haven't already begun to upgrade your Office 2010 environment, we recommend you start now.

Also, support for Windows 7 ended on January 14, 2020. Even though Office 2010 is still supported until October, Windows 7 will no longer receive security updates after January 2020, unless you purchase Extended Security Updates (ESU). Without ESU, Windows 7 is vulnerable to security threats. For more information, see the Windows 7 end of support site and Lifecycle FAQ-Extended Security Updates.

This article provides recommendations, information, and links to help administrators and IT Pros in large enterprises plan their upgrades to Office 365 ProPlus.

Note

  • If you're a home user who wants to upgrade from Office 2010 to the latest version of Office, see How do I upgrade Office?
  • If you're an admin at a small business or organization who wants to help your users upgrade to the latest version of Office, see Upgrade your Office 365 for business users to the latest Office client.

We also recommend business and enterprise customers use the deployment benefits provided by Microsoft and Microsoft Certified Partners, including Microsoft FastTrack for cloud migrations and Software Assurance Planning Services for on-premises upgrades.

What does end of support mean?

Office 2010, like almost all Microsoft products, has a support lifecycle during which we provide bug fixes and security fixes. This lifecycle lasts for a certain number of years from the date of the product's initial release. For Office 2010, the support lifecycle is 10 years. The end of this lifecycle is known as the product's end of support. When Office 2010 reaches its end of support on October 13, 2020, Microsoft will no longer provide the following:

  • Technical support for issues

  • Bug fixes for issues that are discovered

  • Security fixes for vulnerabilities that are discovered

Because of the changes listed above, we strongly recommend that you upgrade as soon as possible.

What are my options?

With Office 2010 reaching its end of support, this is a good time to explore your options and prepare an upgrade plan to either of these latest versions of Office:

Microsoft No Longer Supporting For Mac
  • Office 365 ProPlus, the subscription version of Office that comes with most Office 365 enterprise plans.

  • Office 2019, which is sold as a one-time purchase and available for one computer per license.

A key difference between Office 365 ProPlus and Office 2019 is that Office 365 ProPlus is updated on a regular basis, as often as monthly, with new features. Office 2019 only has the same features that it had when it was released in October 2018.

This article provides guidance on upgrading to Office 365 ProPlus.

What is Office 365? What is Office 365 ProPlus?

Office 365 provides subscription plans that include access to Office applications and other cloud services, including Skype for Business, Exchange Online, and OneDrive for Business. Office 365 ProPlus is the version of Office that comes with most Office 365 enterprise plans. Office 365 ProPlus includes the full versions of Word, PowerPoint, Excel, Outlook, OneNote, Publisher, Access, and Skype for Business installed on your client computers.

Unlike Office 2010, Office 365 ProPlus uses a user-based licensing model that allows people to install Office on up to 5 PCs or Macs and on their mobile devices. There are also differences in how you deploy, license, and activate Office 365 ProPlus compared to Office 2010. For more information about Office 365 ProPlus, see the following information:

Review what's changed since Office 2010

To learn about some of the changes since Office 2010, review the following articles: Changes in Office 2013 and Changes in Office 2016 for Windows.

For information about the new features available in Office 365 ProPlus, see What's new in Office 365. For Office 2019, see What's New in Office 2019.

Review the system requirements for Office 365 ProPlus

Before upgrading to Office 365 ProPlus, verify that your client computers meet or exceed the minimum system requirements.

In addition, you should review the system requirements for your Office server workloads. For more information, see Exchange Server Supportability Matrix and System Requirements for Office server products.

Plan for Office 365

Because Office 365 ProPlus comes with most enterprise Office 365 plans, you should review your current Office 365 capabilities as part of planning an upgrade to Office 365 ProPlus. Prior to deploying Office 365 ProPlus, for example, you should ensure that all your users have Office 365 accounts and licenses. For more information, see Deploy Office 365 Enterprise for your organization.

Assess application compatibility

Before deploying Office 365 ProPlus, you may want to test your business-critical VBA macros, third-party add-ins, and complex documents and spreadsheets to assess their compatibility with Office 365 ProPlus. For more information, see Assess application compatibility.

To help with assessing application compatibility with Office 365 ProPlus, we recommend using the Readiness Toolkit for Office add-ins and VBA. The Readiness Toolkit includes the Readiness Report Creator, which creates an Excel report with VBA macro compatibility and add-in readiness information to help your enterprise assess its readiness to move to Office 365 ProPlus.

You can download the Readiness Toolkit for free from the Microsoft Download Center. For more information, see Use the Readiness Toolkit to assess application compatibility for Office 365 ProPlus.

Assess your infrastructure and environment

To decide how to upgrade to Office 365 ProPlus, you should evaluate your infrastructure and environment, including the following:

  • Number and distribution of your clients, including required languages.

  • IT infrastructure, including operating systems, mobile device support, user permissions and management, and software distribution methods.

  • Network infrastructure, including connections to the Internet and internal software distribution points.

  • Cloud infrastructure, including existing Office 365 capabilities, user licensing, and identity.

Your assessment of these components will influence how you want to upgrade. For more information, see Assess your environment and requirements for deploying Office 365 ProPlus.

Review new Group Policy settings

As with any new version of Office, there are new Administrative Template files (ADMX/ADML) for Group Policy settings. All Group Policy settings for Office 365 ProPlus are now located in HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftOffice16.0 and HKEY_CURRENT_USERSOFTWAREPoliciesMicrosoftOffice16.0.

You can download the Administrative Template files (ADMX/ADML) for Group Policy settings for Office 365 ProPlus from the Microsoft Download Center for free. The download includes an Excel file that lists all the Group Policy settings and the new policy settings for Office 365 ProPlus.

Choose how you want to deploy Office 365 ProPlus

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You can deploy Office 365 ProPlus from the cloud, from a local source on your network, or with Microsoft Endpoint Configuration Manager (or another software distribution solution). Which option you choose depends on your environment and business requirements. Deploying from the cloud, for example, minimizes your administrative overhead, but could require more network bandwidth. Deploying with Configuration Manager or from a local source, on the other hand, offers more granular control over the deployment of Office 365 ProPlus, including which applications and languages are installed on which client computers.

For more information, see Plan your enterprise deployment of Office 365 ProPlus.

Choose how often to update Office

With Office 365 ProPlus, you can control how frequently your users receive feature updates to their Office applications. For more information, see Overview of update channels for Office 365 ProPlus.

Plan for additional languages

You can install language accessory packs after you've deployed Office 365 ProPlusin one of its base languages. There are two ways to install language accessory packs:

  • Have your users download and install the language accessory packs that they need from the Office 365 portal.

  • Use the Office Deployment Tool to deploy the appropriate language accessory packs to your users.

For more information, see Overview of deploying languages in Office 365 ProPlus.

Special considerations

The Office Customization Tool is not used as part of the Office 365 ProPlus installation. Instead, you can customize the installation for your users with the Office Deployment Tool. For more information, see Overview of the Office Deployment Tool.

Removal of InfoPath from Office 365 ProPlus. InfoPath 2013 remains the current version and therefore isn't included in Office 365 ProPlus. When you upgrade an existing installation of Office 2010 to Office 365 ProPlus, InfoPath is removed from the computer. If your users still need to use InfoPath, the 2013 version of InfoPath is available for installation on the Software page in the Office 365 portal.

Related topics

  • For articles about planning, deploying, and managing Office 365 ProPlus in an enterprise environment, see Deployment guide for Office 365 ProPlus.

  • To find out more about upgrading from Office 2010 servers, see Resources to help you upgrade from Office 2010 servers and clients.

  • For more information about Office 365 plans, see Office 365 Service Descriptions.

  • For more information about the support lifecycle for Microsoft products, see Microsoft Lifecycle Policy.

  • To discuss or learn more about end of support for Office versions, go to the Microsoft Office End of Support area of the Microsoft Tech Community.

When macOS Mojave was announced, Apple warned that it would be the last version of macOS that would support older 32-bit apps. Apple has been phasing out 32-bit apps for the last 10 years and is now ready to take the final step, even if Mac users may not be ready to lose access to older apps.


With the release of macOS Catalina, 32-bit app support is no longer available, which means many of your older apps will no longer work if they haven't been updated to 64-bit.


32-bit vs. 64-bit

32-bit apps date back to a time when there were 32-bit processors and 32-bit operating systems, but are now outdated. Apple has long since transitioned to 64-bit processors and macOS has been 64-bit since the launch of Snow Leopard in 2009.

Compared to 32-bit apps, 64-bit apps can take advantage of more memory and offer faster system performance. Apple technologies like Metal only work with 64-bit apps, and for Apple to ensure that Mac apps include all of the latest advancements and optimizations, support for 32-bit needs to end. In the simplest terms, 32-bit apps are inefficient.

32-bit apps can run on a 64-bit system as they've been doing for years, but Apple wants to get rid of outdated apps to make sure everything that runs on the Mac is properly optimized and isn't an unnecessary drain on system resources.

Previous Warnings

Apple started warning Mac users about plans to end support for 32-bit apps back with macOS High Sierra. In High Sierra, users started getting warnings about a 32-bit app's future incompatibility with macOS.


A similar message was available in macOS Mojave, and if you opened up a 32-bit app while running Mojave, you saw an alert letting you know a specific app wouldn't work with future versions of macOS unless it was updated.

Alerts re-appeared every 30 days when launching an app, with Apple aiming to make sure customers would not be caught unaware when a 32-bit app stopped working in the future, so you should already know if one of your frequently used apps hasn't been upgraded to 64-bit.

Upon updating to ‌macOS Catalina‌, you'll be shown a list of 32-bit apps that no longer work on your system.

How to Check if an App is 32-Bit or 64-Bit in macOS Mojave

To determine whether an app is 64-bit or 32-bit and to see if there are 32-bit apps installed on your machine before upgrading to ‌macOS Catalina‌, follow these steps:

  1. Click the Apple symbol () in the menu bar on your Mac's desktop.
  2. Click on About This Mac.
  3. Choose 'System Report' at the bottom of the window.
  4. Scroll down to the Software list on the sidebar.
  5. Select Legacy Software.'

Anything in the list of Legacy Software applications is a 32-bit app and will not work when upgrading to ‌macOS Catalina‌.

If Legacy Software isn't an option in the sidebar, select the Applications option and then check the list of apps at the right. The column that's labeled 64-bit will show a 'No' listing for apps that are 32-bit.

How to Prepare to Update to ‌macOS Catalina‌

The first step is to make sure there aren't already available updates for apps that you have on your system, which you can generally do by updating through the Mac App Store for ‌Mac App Store‌ apps.

Microsoft No Longer Supporting For Mac Download

Apps outside of the ‌Mac App Store‌ use other update methods that can vary by app, but for many, you can click on the app's name in the menu bar and choose the 'Check for Updates' option. Some other apps have more hidden update methods, so if you do have a 32-bit app, make sure to Google how to update it to be sure there's not already new software available.

After ensuring you've updated everything you're able to update, you can contact developers and ask them to update their apps, but if that doesn't pan out, the only other solution is to start the search for an alternative app if you're committed to upgrading to ‌macOS Catalina‌ or have already done so.

32-Bit App Warnings When Installing Catalina

When upgrading to ‌macOS Catalina‌, the installer will show a list of recently used apps that are 32-bit so you know what to expect before installing.


After viewing this list, you can choose to either cancel or continue with the installation.

‌macOS Catalina‌ also shows a stop symbol over the icon of 32-bit apps in the Finder, so you know that the app isn't going to open.

Aperture

With the release of ‌macOS Catalina‌, Aperture is going to stop working. Apple warned Aperture users in April 2019 that the software won't run in future versions of macOS, starting with ‌macOS Catalina‌.

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If you're an Aperture user, you'll have to transition to alternate photo editing and management software, such as Adobe's Lightroom. Aperture is not 32-bit, but Apple is phasing it out all the same.

Affected Media Formats

Certain media files that use older formats and codecs are also not compatible with macOS after macOS Mojave due to the 64-bit transition, and you will need to convert some iMovie and Final Cut Pro X libraries. Incompatible media files were created using codecs that rely on QuickTime 7, and while macOS Mojave has QuickTime 7 frameworks, future versions of macOS will not.

Apple has a full list of media formats that are going to be affected by the transition available in a support document.

Continuing to Use 32-Bit Apps

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In macOS Mojave and earlier versions of macOS like High Sierra, you can continue to use your 32-bit apps. If you have a 32-bit app that you absolutely depend on, you're going to want to think twice before upgrading to ‌macOS Catalina‌.

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Microsoft No Longer Supporting For Mac Free

Have questions about the end of support for 32-bit apps or want to offer feedback on this guide? Send us an email here.