Microsoft Word Cannot Be Opened Because Of A Problem Mac

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Mac Microsoft Word Cannot Be Opened Because Of A Problem

-->My microsoft word will not open

Microsoft word cannot be opened because of a problem I have read few complains regarding the same issue while installing Microsoft office on Mac, such as uninstalling my previous microsoft office 2011, however, the problem still appear.

Note

  • Mar 15, 2017  If so, watch this video for a simple solution to the problem. Computer: New 2015 Retina MacBook Space Gray, Core M 5y31, 8gb RAM, Intel HD Graphics Category.
  • Microsoft Word cannot be opened because of a problem. Suddenly I cannot use v 16.31 on my Mac Pro. I receive the subject notice plus this text when I try to open the application.
  • Mar 16, 2015  A few days ago I installed some updates for Word, but now when I try to open Word, I get the message that says 'Microsoft word cannot be opened because of a prob read more Mike.
  • Open Microsoft, and then drag com.microsoft.Excel.prefs.plist to the desktop. If you cannot locate the file, Excel is using the default preferences. Go to step 13. Open Excel, and check whether the problem still occurs. If the problem still occurs, quit Excel, restore the file to its original location, and go to Method 2.

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Symptoms

When you try to open a Microsoft Word 2007, 2010 or 2013 document, you may receive this error message:

In Word 2007 and Word 2010:

Clicking the Details button provides this additional information:

In Word 2013:

Clicking the Details button provides this additional information:

Cause

This issue is related strictly to oMath tags and occurs when a graphical object or text box is anchored to the same paragraph that contains the equation. The document will display the equation and object on the same line as demonstrated in this image:

The error may not occur until the document is saved, re-edited and saved again.

Resolution

Office 2013 and Office 2010 Service Pack 1 resolves this issue for new files. It will also prevent the problem from recurring with any files that were recovered with the Fix it solution in this article.

If you currently have Office 2010 installed on your computer, we recommend that you follow these steps:

Step 1

Download Office 2010 Service Pack 1. To do this, follow the steps provided in this Microsoft knowledge base article:

2460049 - Description of Office 2010 SP1

Step 2

If you are familiar with editing XML, you can try to fix the problem yourself by correcting the mismatched oMath tags in the document. See the following example:

Microsoft Word Not Opening Mac

Note You will have to use an application such as Notepad to edit the XML.

Did this fix the problem?

  • Check whether the problem is fixed. If the problem is fixed, you are finished with this section. If the problem is not fixed, you can contact support.
  • We would appreciate your feedback. To provide feedback or to report any issues with this solution, please leave a comment on the 'Fix it for me' blog or send us an email message.

More Information

The Fix it solution in this article should let you recover your Word document. However, the symptoms will reappear when you make any further edits to the document unless the core problem in the structure of the document is resolved.

To try to correct the core problem, follow one of these workarounds:

Mac microsoft word cannot be opened because of a problem

Install Office 2013 or install Office 2010 Service Pack 1

Office 2013 and Office 2010 Service Pack 1 resolves this issue for new files. It will also prevent the problem from recurring with any files that were recovered with the Fix it solution in this article.

To download Office 2010 Service Pack 1, follow the steps provided in this Microsoft knowledge base article:

2460049 - Description of Office 2010 SP1

Grouping Objects

The steps provided work best under Word 2010 and Word 2013:

Microsoft Word Cannot Be Opened Mac

  1. After you open the recovered document, turn on the Selection pane. This can be found in the Home tab of the ribbon. The editing group of the Home tab has a dropdown button named Select.
  2. Click the Select button, and then click Selection Pane...
  3. Press the Ctrl button on your keyboard and then click each text box in the selection pane.
  4. Click the Group button under the Format tab. This will group all the objects together.
  5. As soon as you have all objects grouped on each page, save the document under a new name.

Save the document in the .RTF file format

The steps provided work for both Word 2007, Word 2010 and Word 2013:

  1. After you open the recovered document, click File and select Save (for Word 2007 click the Office button and select Save As).
  2. In the Save As dialog box, click 'Save as type:' dropdown and select Rich Text format (*.rtf).
  3. Click Save.

Microsoft Word Cannot Be Opened Because Of A Problem Macbook Air

Click to view Error when opening a Word 2007 or 2010 document 'The name in the end tag of the element must match the element type in the start tag' for more information about this issue.